Innovative Ways to Get Great Care
Virtual visits with a primary care doctor or specialist
Get care from wherever you are
With a virtual visit, you can skip the doctor’s office waiting room and get quality care from a primary care doctor or specialist, by phone, chat, or video chat. It’s a convenient way to get timely treatment for non-emergency issues without leaving home. And many plans offer virtual primary care for as low as a $0 copay. Check your plan benefits for cost share details.
Want to learn more about the value of virtual visits? Watch below!
Getting started with virtual care
Connect to care in a way that’s convenient for you
Ask your doctor if they offer virtual visits. If not, you can log in to your member account and use the online provider directory to find providers who offer virtual visits. Or call the number on the back of your member ID card, and we’ll help you find the virtual care you need.
Virtual visits with a mental health provider
Take care of your body and your mind
If you’re dealing with feelings of stress, anxiety, trauma, or grief, help is available. If you can’t visit your mental health professional in person, ask them if they offer virtual visits. If not, you can connect with an in-network provider from Lucet*, our mental and behavioral health care vendor, for personalized care and support through virtual visits. Lucet is available at
1-866-287-9569 or by visiting their website.
*Florida Blue contracts with Lucet to provide behavioral health services.
Convenience
No waiting rooms or requesting time off work. Doctors are available 24/7 to treat you from anywhere.
Quality
Get access to the best names in specialty care now that your options are open to the entire state.
Savings
Along with preventative care, virtual visits cost significantly less than urgent care and emergency visits.
FBC VIR 001 NF 012024