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Call Member Services at 1-800-926-6565 (TTY 1-800-955-8770)

Hours: 8 a.m. to 8 p.m. local time, seven days a week, from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, our hours are 8 a.m. to 8 p.m. local time, Monday through Friday, except for major holidays.

Allowances help stretch your budget and provide more support to help you live life more fully.

Purchasing essential health items, putting healthy food on the table, and paying for out-of-pocket expenses can be challenging. That’s why Florida Blue offers Medicare Advantage plans with supplemental benefit allowances to help pay for things like Over-the-Counter (OTC) health items, healthy foods+, and out-of-pocket costs for dental, vision, and hearing care (if included in your plan). Plus, Florida Blue Medicare Advantage members can earn HealthyBlue Rewards dollars for completing healthy activities and screenings, such as completing an Annual Wellness Visit, getting a flu shot, and more.

How do I use my Blue Dollars card?

Watch this video to learn more about your Blue Dollars card and how to use it. 

The Blue Dollars card is easy to use!

With the Blue Dollars card, Florida Blue Medicare Advantage members only need one card to spend their rewards dollars or to pay for eligible supplemental benefit allowances that come with their plan. Depending on your plan’s eligible supplemental benefit allowances, the card can be used to cover things like dentures, prescription sunglasses, extra hearing support devices, healthy food, or other qualifying costs that go beyond the plan’s benefits. This card is in addition to the benefits and discounts already available to you. This is not a replacement for existing coverage. Please reference your Evidence of Coverage (EOC) to see your full breakdown of your plan’s benefits.

  • Where can I use my card?
    Your card can be used at the below retail locations: CVS, Walgreens, Walmart, and more! For a full list of retailers, access your online member account.

  • Log in to your online member account.

    •    Check your balance 

    •    Find a list of retail locations that accept the Blue Dollars card 

    •    View transactions 

    •    Check eligible items 

    •    Replace a lost card

    •    Download a catalog

  • Or call Member Services at 1-800-926-6565 (TTY 1-800-955-8770).
    Hours: 8 a.m. to 8 p.m. local time, seven days a week, from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, our hours are 8 a.m. to 8 p.m. local time, Monday through Friday, except for major holidays.

  • Frequently Asked Questions (FAQs)
    For help with commonly asked by members, please refer to the FAQs brochure.
    Learn more

Blue Dollars Disclaimers

Allowance amounts vary by plan. Any unused amounts do not rollover to the next period. Consult the Evidence of Coverage for details.

+This benefit is part of special supplemental benefits and not all members will qualify. See Special Supplemental Benefits for the Chronically Ill (SSBCI) in your Plan’s Evidence of Coverage for full eligibility requirements.

Florida Blue and Florida Blue Medicare are Independent Licensees of the Blue Cross and Blue Shield Association.

We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex.

View the Discrimination and Accessibility Notice at FloridaBlue.com/ndnotice, plus information on our free language assistance services. Or call 1-800-352-2583 (TTY: 1-800-955-8770).

Puede ver la notificación de no discriminación y accesibilidad, además de información sobre nuestros servicios gratuitos de asistencia lingüística en FloridaBlue.com/es/ndnotice. O llame al 1-800-352-2583 (TTY: 1-877-955-8773).

Eligible allowance and rewards amounts cannot be combined. Additional limitations or restrictions may apply. Subscription-type services like Walmart+, Instacart, Shipt, and Amazon are not eligible.

The Benefits Mastercard® Prepaid Card, is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Card can be used for eligible expenses wherever Mastercard is accepted. Valid only in the U.S. No cash access.

Questions about your Florida Blue Medicare plan?

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1-800-926-6565

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FBM MEMBER NF
Last Updated: 10.01.2024
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