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Call Member Services at 1-800-926-6565 (TTY 1-800-955-8770)

Hours: 8 a.m. to 8 p.m. local time, seven days a week, from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, our hours are 8 a.m. to 8 p.m. local time, Monday through Friday, except for major holidays.

Allowances help stretch your budget and provide more support to help you live life more fully.

Purchasing essential health items, putting healthy food on the table, and paying for out-of-pocket expenses can be challenging. That’s why some Florida Blue Medicare Advantage plans offer allowances to help pay for things like healthy foods, over-the counter (OTC) items, out-of-pocket healthcare costs for covered dental, hearing and vision care and earn reward dollars for things like completing your Annual Health Risk Assessment, Annual well visits, and more.

The Blue Dollars card is easy to use!

The Blue Dollars card is a prepaid card you can use to pay for any dental, vision or hearing, healthy food+*, over-the-counter (OTC) items, and services beyond your plan benefits. The card can be used to cover things like dentures, sunglasses, extra hearing support devices or other qualifying costs that go beyond your plan’s benefits. Your plan determines which allowances you will receive on your Blue Dollars Card. This card is in addition to the benefits and discounts already available to you. This is not a replacement for existing coverage. Please reference your Evidence of Coverage (EOC) to see your full breakdown of benefits.

  • Where can I use my card?
    Your card can be used at the below retail locations: CVS, Walgreens, Walmart, and more! For a full list of retailers, access your online member account.

  • Log in to your online member account.

    •    Check your balance 

    •    Find a list of retail locations that accept the Blue Dollars card 

    •    View transactions 

    •    Check eligible items 

    •    Replace a lost card

    Account log-in

  • Or call Member Services at 1-800-926-6565 (TTY 1-800-955-8770).
    Hours: 8 a.m. to 8 p.m. local time, seven days a week, from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, our hours are 8 a.m. to 8 p.m. local time, Monday through Friday, except for major holidays.

  • Frequently Asked Questions (FAQs)
    For help with commonly asked by members, please refer to the FAQs brochure.
    Learn more

How do I use my Blue Dollars card?

Watch this video to learn more about your Blue Dollars card and how to use it. 

Blue Dollars Disclaimers

Allowance amounts vary by plan. Any unused amounts do not rollover to the next period. Consult the Evidence of Coverage for details.

+Non-DSNP Plans: This benefit is part of special supplemental benefits and not all members will qualify. See Special Supplemental Benefits for the Chronically Ill (SSBCI) in your Plan’s Evidence of Coverage for full eligibility requirements.

*Dual Eligible Special Needs (DSNP) Plans: Eligibility for the monthly healthy food allowance will be determined at the time of enrollment, based on LIS also known as “Extra Help”. Unused monthly food allowance does not roll over to the next month. 

Sponsored by Florida Blue Medicare, Inc., d/b/a Florida Blue Medicare, and the State of Florida, Agency for Health Care Administration. Florida Blue and Florida Blue Medicare are Independent Licensees of the Blue Cross and Blue Shield Association.

We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. Visit floridablue.com/ndnotice for information on our free language assistance services.

Eligible allowance and rewards amounts cannot be combined. Additional limitations or restrictions may apply. Subscription-type services like Walmart+, Instacart, Shipt, and Amazon are not eligible.

The Benefits Mastercard® Prepaid Card, is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Card can be used for eligible expenses wherever Mastercard is accepted. Valid only in the U.S. No cash access.

Questions about your Florida Blue Medicare plan?

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FBM MEMBER NF
Last Updated: 10.01.2024
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